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Voxer

Genuine client participation and greater efficiency in social services through artificial intelligence.

VOXER acts as a bridge between information about the client’s life situation and the professional’s work.

Often, a social care professional meets a client without having sufficient understanding of their real-life situation. VOXER closes this gap by bringing the client’s voice and relevant background information into the process even before the meeting.

Key benefits of VOXER

Significantly frees up professionals’ time

Less time spent on collecting, compiling, and documenting information—more time for encounters, interaction, assessment, and decision-making.

Brings the client’s voice forward

The client or their family member provides background information either by speaking with a conversational AI or by writing in their own words, strengthening genuine participation.

Quick overview of the situation

Automatic structuring (e.g., based on the ICF classification) helps professionals quickly grasp the overall situation.

Consistency and quality

A standardized way of capturing and documenting the client’s perspective creates consistent practices and improves overall quality. This results, for example, in fewer corrections to documentation. Client-centeredness is no longer dependent on individual employees.

Scalability

VOXER is suitable for all client groups and a wide range of processes.

VOXER meets requirements related to data protection, information security, and accessibility, and can be flexibly integrated into the operational and technical architecture of wellbeing services counties.

With VOXER, you gain a highly systematic and high-quality way to meet legislative requirements in social services regarding client participation and documenting the client’s own perspective.

Want to hear more?

Book a demo today and start implementing impactful change enabled by AI!

Johanna Mätäsaho